Women
Discover our autumn and winter collections
Get inspired by feminine elegance this fall and winter.
Men
Our goal is to create outerwear that embodies understated confidence, blending refined Canadian design with lasting comfort.
Each piece is crafted to accompany modern individuals through every season, bringing together functionality, warmth, and timeless style in perfect harmony.
Discover our collections
Frequently asked questions
1. Where do you deliver?
We currently only ship within Canada.
We do not currently offer international shipping.
2. Is shipping free?
Yes! Shipping is free on all orders , regardless of basket value or delivery destination within Poland.
3. Can I track my order?
Absolutely. Once your order has been shipped, you’ll receive an email with a tracking link that allows you to follow your package in real time.
4. What payment methods do you accept?
We currently only accept payments via credit cards.
With a credit card, you can pay using your available balance or your linked bank account, depending on your card provider. You do not need a separate account or additional funds elsewhere to complete your purchase.
5. How can I return a product?
You have 30 days from the delivery date to return the product. To request a return:
- Please write to us at support@harper-maddison.com, providing your order number and reason for return.
- We will provide you with return instructions.
Please make sure the item is unworn, unwashed, in its original condition and with tags attached.
6. When will I receive my refund?
Once we receive and inspect your returned item, we will issue a refund within10 business days.
Refunds will be made to the same payment method used for purchase.
7. Can I exchange the product?
We do not offer direct exchanges.
If you require a different size or color, please return and place a new order.
8. What should I do if I receive an incorrect or damaged product?
Please contact us within 7 days of delivery if your item is damaged, defective, or not as ordered. We will promptly arrange a replacement or full refund at no extra charge.
9. How can I contact customer service?
You can contact us via:
- E-mail : support@harper-maddison.com
Monday–Friday, 9:00 AM – 5:00 PM
10. How to choose the right size?
Each product page includes a size guide to help you choose the right size.
If you still have questions, please contact us—we'd be happy to advise based on your preferences.